TERMS & CONDITIONS
Last updated: June 2026
These Terms & Conditions apply to services provided by Alessandro Farina Interior Design Studio / AF Studio (“the Studio”, “we”, “us” or “our”).
By instructing the Studio, approving a proposal, paying a deposit, booking a paid service, or otherwise confirming that you wish to proceed, you agree to these Terms & Conditions.
-
BUSINESS NAME, CONTACT DETAILS AND TRADING STATUS
Trading name: Alessandro Farina Interior Design Studio / AF Studio
Legal trading status: Sole trader
Business address:
16 Bromley Court
30 Oaklands Road
Bromley
BR1 3SL
United Kingdom
Email: info@afstudio.co.uk
Telephone: +44 7955 811135
Website: https://afstudio.co.uk
The Studio operates as a sole trader based in the United Kingdom and provides interior design, spatial planning, design direction, 3D visualisation and related design services.
-
SERVICES PROVIDED
The Studio provides interior design and related services, which may include:
Spatial reviews and layout analysis
Layout strategy and spatial planning
Design direction and concept development
Material, colour and furniture direction
3D visualisation and rendered views
Design-intent drawings and presentation material
Joinery concept studies
Coordination with relevant consultants, suppliers, contractors or other professionals where agreed
The exact scope of services, deliverables, fees, timescales and payment structure will be confirmed in writing before work begins. This may be set out in a proposal, quotation, email agreement, invoice, or other written confirmation.
-
SERVICE PACKAGES AND STARTING FEES
The Studio offers the following core service packages. All package fees are starting points and may vary depending on the size, complexity, location, timescale and requirements of the project.
3.1 Spatial Review & Direction
Starting from £650
This is an early-stage review service intended to provide initial clarity before committing to design work, construction, renovation or a larger design process.
This may include:
Review of an existing layout, room or defined design issue
Identification of spatial constraints and opportunities
Initial observations on circulation, zoning, proportion and usability
High-level design direction
Written recommendations and next steps
This service does not include full design development, multiple detailed layout options, technical drawings, procurement, contractor coordination, full room schemes, detailed joinery design, or 3D rendered visuals unless agreed separately.
For this package, payment is usually required in full before the service is scheduled.
3.2 Layout Strategy & Design Direction
Starting from £2,500
This service is intended for clients who require more detailed spatial planning, layout testing and early design direction for a defined room, area, apartment, floor, or layout problem.
This may include:
Review of existing layouts or drawings
Alternative layout options
Existing and proposed plan comparisons
Circulation and zoning studies
Furniture placement and clearance testing
Storage strategy
Initial moodboard or visual direction
Preliminary material and colour direction
Key room notes
Written spatial and design rationale
This package does not include full technical construction drawings, procurement, contractor management, site supervision, detailed lighting design, detailed joinery packages, full FF&E schedules, planning applications, building regulations submissions, or construction-stage administration unless agreed separately.
For this package, payment is usually structured as 50% on appointment and 50% before final issue of the completed design material, unless otherwise agreed in writing.
3.3 Concept Development & Visualisation
Starting from £3,500
This service is intended for clients who require a developed visual and design direction for a defined room, area, open-plan space, or selected parts of a property.
This may include:
Developed material and colour palette
Lighting atmosphere and indicative lighting direction
Furniture and styling direction
Joinery concept studies
Design-intent elevations where appropriate
Key room elevations where appropriate
3D visualisation and rendered views
Finishes and fittings guidance
Design-intent presentation pack
This package does not include full technical construction drawings, measured surveys, structural design, M&E design, detailed lighting calculations, procurement, order management, contractor appointment, project management, site supervision, or construction administration unless agreed separately.
For this package, payment is usually structured as 50% on appointment, 25% at an agreed interim milestone, and 25% before final issue of the completed design material, unless otherwise agreed in writing.
-
ADDITIONAL SERVICES AND HOURLY RATES
Work outside the agreed package scope will be charged separately.
Unless otherwise agreed in writing, additional services are charged at the following hourly rates:
General design consultation and additional design work: £75 per hour
Layout development, design direction and documentation: £85 per hour
Advanced visualisation, joinery concept development, detailed design support or specialist design development: £95 per hour
Additional services may include, but are not limited to:
Extra meetings or consultations
Additional revisions beyond the agreed allowance
Additional rooms or areas
Additional layout options
Additional rendered views
Detailed joinery studies
Technical drawing support
Sourcing and procurement assistance
Supplier coordination
Contractor liaison
Site visits
Presentation updates
Urgent or fast-turnaround work
Hourly work may be billed weekly, monthly, at agreed milestones, or before release of final deliverables.
-
“FROM” PRICING AND PROJECT QUOTATIONS
All published package prices are starting fees.
Final fees depend on the nature and complexity of the project, including:
Number of rooms or areas
Size of the property or space
Level of detail required
Number of design options required
Number of meetings
Amount of client feedback and revision
Availability and quality of existing drawings or information
Whether 3D visualisation is required
Whether joinery, lighting, technical drawings or procurement support are required
Project timescale and urgency
Travel requirements
Third-party coordination
A written proposal or quotation will confirm the agreed scope and fee before work begins.
-
PAYMENT TERMS
Invoices are payable within 7 days of the invoice date unless otherwise stated.
For smaller services, including the Spatial Review & Direction package, payment may be required in full before the service is scheduled.
For larger packages, a deposit or appointment payment is required before work begins. The balance will be payable according to the payment structure agreed in the proposal.
Final drawings, renders, presentation packs, recommendations or design files may be withheld until all outstanding invoices relating to that stage have been paid.
Fees do not include third-party costs, contractor fees, supplier charges, product costs, delivery charges, installation costs, travel expenses, parking, congestion charges, printing, samples, specialist consultants, surveys, planning fees or building control fees unless expressly stated.
The Studio is not currently VAT registered. VAT will not be charged unless this changes, in which case clients will be informed where applicable.
-
LATE PAYMENT
Invoices must be paid by the due date stated on the invoice.
For business clients, the Studio reserves the right to charge statutory interest and reasonable recovery costs on overdue payments where permitted by law.
For consumer clients, the Studio reserves the right to charge reasonable interest or recovery costs where legally permitted and where payment remains overdue after written notice.
The Studio may pause work, withhold deliverables, cancel meetings, or suspend further services where invoices remain unpaid.
The Studio is not responsible for delays caused by late payment.
-
CLIENT RESPONSIBILITIES
The client agrees to:
Provide accurate project information
Provide drawings, plans, photographs, measurements or other documents where requested
Respond to questions and feedback requests in a timely manner
Confirm decisions clearly and in writing where required
Inform the Studio of any known restrictions, defects, leasehold conditions, planning limitations, access issues, budget constraints or relevant technical information
Ensure that any permissions, consents or approvals required for the property are obtained unless otherwise agreed
Pay invoices by the due date
Treat the Studio’s work, time and intellectual property with respect
The Studio is not responsible for errors, delays, additional costs or unsuitable recommendations resulting from incomplete, inaccurate or withheld information provided by the client or third parties.
-
MEETINGS, COMMUNICATION AND BUSINESS HOURS
Standard business hours are Monday to Friday, 9:00 AM to 5:00 PM, excluding bank holidays.
Enquiries or messages received outside business hours will normally be addressed on the next working day.
Meetings may take place by phone, video call, email or in person, depending on the agreed service.
Additional meetings beyond those included in the agreed scope may be charged at the applicable hourly rate.
-
REVISIONS AND CLIENT FEEDBACK
Unless otherwise stated in the proposal, each package includes one round of reasonable revisions at the relevant design stage.
A revision means refinement of the agreed direction, not a complete change of brief, style, layout, scope or design approach.
Additional revisions, major changes, changes after approval, or a significant change in direction may be charged at the applicable hourly rate.
Client feedback should be consolidated and provided clearly in writing where possible.
-
CHANGES TO SCOPE
Any change to the agreed scope may affect fees, timescales and deliverables.
Scope changes may include:
Adding rooms or areas
Requesting additional design options
Changing the brief after work has started
Requesting extra meetings
Requesting additional drawings, visuals or documents
Requesting procurement or contractor support
Revisiting previously approved decisions
Requiring urgent turnaround
Introducing new consultants, contractors or stakeholders
The Studio will notify the client where additional charges are likely to apply and may issue an additional quotation before proceeding.
-
CANCELLATION BY THE CLIENT
The client may cancel services by giving written notice by email.
If the client cancels after work has started, the client must pay for all work completed up to the date of cancellation, including committed time, completed research, meetings, design work, drawings, visualisation, administration and any non-refundable third-party costs.
Where the client is a consumer and has a legal right to cancel, the Studio will respect that right. However, if the client has requested that work begins during any applicable cancellation period, the Studio may charge for work carried out up to the point of cancellation.
Appointment payments, deposits or advance payments may be retained in whole or in part to cover work already completed, time reserved, administrative costs, and any losses incurred by the Studio.
-
CANCELLATION OR TERMINATION BY THE STUDIO
The Studio reserves the right to cancel or terminate services where:
The client fails to pay invoices on time
The client repeatedly fails to provide required information or feedback
The client significantly changes the scope without agreement
The client behaves abusively, unreasonably or unlawfully
The Studio is unable to continue due to illness, emergency, conflict of interest or circumstances beyond its control
Continuing the project would create unreasonable professional, financial or legal risk
Where the Studio terminates a project, the client will be invoiced for work completed up to the termination date. Any unused portion of prepaid fees may be refunded where appropriate, after deduction of completed work, committed time and non-refundable costs.
-
THIRD-PARTY CONTRACTORS, CONSULTANTS AND SUPPLIERS
The Studio may recommend or coordinate with third-party contractors, consultants, suppliers, makers, installers, architects, engineers, surveyors or other professionals where relevant.
Unless expressly agreed in writing, third parties are appointed directly by the client and are not employees, agents or subcontractors of the Studio.
The Studio is not responsible for:
The quality of third-party workmanship
Contractor delays
Supplier delays
Product defects
Incorrect installation
Site damage caused by others
Structural, electrical, plumbing, gas, heating, ventilation or building works
Pricing, availability or lead times from suppliers
Changes made by contractors or suppliers without the Studio’s written approval
Third-party terms and conditions, warranties, payment terms and responsibilities will apply separately between the client and the third party.
-
PROCUREMENT AND PURCHASING
Procurement, purchasing, order management, delivery coordination and returns management are not included unless expressly agreed in writing.
Where the Studio assists with sourcing or procurement, the level of involvement will be confirmed in the proposal.
Product prices, availability, lead times and specifications may change and are outside the Studio’s control.
The client is responsible for reviewing and approving product specifications, dimensions, finishes, quantities, delivery requirements and suitability before purchase unless a procurement service has been expressly agreed.
The Studio is not responsible for discontinued items, supplier price increases, delays, delivery issues, damaged goods, installation problems, or products ordered directly by the client.
-
DRAWINGS, MEASUREMENTS AND TECHNICAL INFORMATION
Unless expressly stated, drawings and visuals provided by the Studio are design-intent documents and are intended to communicate design direction, layout, atmosphere, proportion and visual intent.
They should not be treated as construction drawings, structural drawings, architectural drawings, building regulations drawings, measured surveys, fabrication drawings or installation drawings unless explicitly agreed.
All dimensions must be checked on site by the relevant contractor, supplier, installer or specialist before manufacture, ordering or construction.
The Studio is not responsible for site discrepancies, unverified dimensions, hidden conditions, structural matters, building regulations compliance, planning compliance, services, utilities or installation methods unless expressly agreed in writing.
-
PLANNING, BUILDING REGULATIONS AND STRUCTURAL MATTERS
The Studio does not provide architectural, structural engineering, building control, planning consultancy, electrical, plumbing, gas, fire safety or other regulated professional services unless expressly stated and provided through an appropriately qualified professional.
Where a project requires specialist input, the client is responsible for appointing the relevant qualified professionals unless otherwise agreed.
The Studio may collaborate with architects, engineers, contractors or consultants, but responsibility for their professional advice remains with those appointed professionals.
-
SITE VISITS
Site visits are only included where expressly stated in the agreed scope.
Additional site visits may be charged at the applicable hourly rate, plus travel, parking, congestion charge, public transport, mileage or other reasonable expenses where applicable.
Site visits are observational unless otherwise agreed. The Studio does not act as a main contractor, site manager, contract administrator, quantity surveyor or health and safety officer unless expressly agreed in writing.
-
TRAVEL AND EXPENSES
Reasonable travel expenses, parking, congestion charges, train fares, mileage, accommodation, printing, samples, postage, courier costs or other project-related expenses may be charged in addition to design fees unless otherwise stated.
Expenses will either be agreed in advance or charged at cost where reasonably incurred for the project.
-
INTELLECTUAL PROPERTY
All drawings, concepts, visuals, renders, layouts, design documents, written recommendations, presentations, specifications and other creative material produced by the Studio remain the intellectual property of the Studio unless otherwise agreed in writing.
Once all relevant invoices have been paid, the client receives a licence to use the agreed final design material for the specific project and property for which it was created.
The client may not copy, reproduce, adapt, sell, publish, share commercially, reuse on another project, or provide the Studio’s work to another designer, contractor or third party for purposes outside the agreed project without written permission.
The Studio reserves the right to use its own drawings, visuals, renders, project images and design material for portfolio, marketing, social media, website, case study, award submission or professional presentation purposes, subject to confidentiality and privacy obligations.
-
CONFIDENTIALITY
The Studio will treat client information, project information, plans, drawings, photographs and correspondence as confidential unless:
The client gives permission for it to be shared
Sharing is necessary to provide the agreed services
Sharing is required with contractors, consultants or suppliers involved in the project
The information is already publicly available
Disclosure is required by law
The client agrees not to disclose confidential Studio material, fee structures, internal documents or unpublished design work to third parties except where necessary for the agreed project.
-
PORTFOLIO, PHOTOGRAPHY AND PUBLICATION
The Studio may request permission to photograph, record or document completed work, work in progress, design drawings, renders, visualisations or project outcomes for use in:
Portfolio material
Website
Social media
Case studies
Marketing
Press
Awards
Professional presentations
The Studio will not publish private addresses, personal client details or sensitive identifying information without consent.
Where confidentiality is required, this must be agreed in writing.
-
LIMITATION OF LIABILITY
The Studio will provide services with reasonable care and skill.
To the fullest extent permitted by law, the Studio’s total liability to the client is limited to the total professional fees paid by the client to the Studio for the relevant service or project.
The Studio is not liable for:
Losses caused by inaccurate or incomplete client information
Third-party contractor, consultant or supplier failures
Product defects or delays
Installation errors
Site conditions or hidden defects
Structural, mechanical, electrical, plumbing, gas or building regulation matters
Loss of profit, loss of income, loss of opportunity or indirect financial loss
Delays caused by client decisions, late payment, supplier issues, contractor issues or events outside the Studio’s control
Changes made without the Studio’s written approval
Nothing in these Terms & Conditions excludes liability where it would be unlawful to do so.
-
INSURANCE
The Studio aims to operate with appropriate professional care and business responsibility.
Details of relevant insurance cover may be provided upon reasonable request where applicable to the project.
-
FORCE MAJEURE
The Studio will not be liable for delay or failure to perform services where this is caused by events outside its reasonable control.
This may include illness, accident, emergency, extreme weather, transport disruption, supplier failure, contractor delay, fire, flood, pandemic, strikes, war, terrorism, government restrictions, power failure, internet failure or other events beyond reasonable control.
-
COMPLAINTS AND DISPUTES
If the client has a concern or complaint, they should contact the Studio in writing at info@afstudio.co.uk.
The Studio will aim to respond within a reasonable timeframe and work with the client to resolve the matter professionally.
Both parties agree to attempt to resolve disputes through discussion before taking formal legal action.
-
GOVERNING LAW
These Terms & Conditions are governed by the laws of England and Wales.
Any disputes arising in connection with these Terms & Conditions, the services, or the project shall be subject to the jurisdiction of the courts of England and Wales.
-
ACCEPTANCE OF TERMS
By instructing the Studio, approving a proposal, paying a deposit, booking a paid service, or confirming that work should begin, the client confirms that they have read, understood and agreed to these Terms & Conditions.