TERMS & CONDITIONS
Last updated: October 2026
These Terms & Conditions apply to services provided by Alessandro Farina Interior Design Studio / AF Studio (“the Studio”, “we”, “us” or “our”).
By accepting a proposal, paying an invoice or deposit, booking a paid service, or otherwise confirming in writing that you wish the Studio to proceed, you agree to these Terms & Conditions.
1. BUSINESS DETAILS
Trading name: Alessandro Farina Interior Design Studio / AF Studio
Legal trading status: Sole trader
Business address:
16 Bromley Court
30 Oaklands Road
Bromley
BR1 3SL
United Kingdom
Email: info@afstudio.co.uk
Telephone: +44 7955 811135
Website: afstudio.co.uk
The Studio provides interior design, spatial planning, design development, design-intent drawing, 3D visualisation and related design services.
2. SCOPE OF SERVICES
Services may include:
• Spatial reviews and layout analysis
• Layout strategy and spatial planning
• Interior concept and design development
• Material, finish and colour direction
• Furniture and storage planning
• Moodboards and concept presentations
• Joinery concept development
• Design-intent elevations and drawings
• Indicative lighting direction
• Selected product and finish specification
• 3D modelling, rendered views and spatial visualisation
• Presentation and handoff material
• Coordination with consultants, suppliers or contractors where expressly agreed
The exact project scope, deliverables, fee, meetings, revision allowance, timescale and payment structure will be confirmed in writing before work begins.
The project-specific proposal takes priority where it defines a more precise scope than these general Terms.
Nothing is included merely because it appears elsewhere within a general description of the Studio’s capabilities. The agreed proposal will identify what is included for the particular project.
3. SERVICE PACKAGES
The Studio currently offers three core service packages.
They are not compulsory sequential stages. A client may begin with the service appropriate to their project and existing information.
A Spatial Review may stand alone. A client with an established brief may proceed directly to Layout Strategy & Design Direction or Concept Development & Visualisation where appropriate.
If work from an earlier appointment is reused in a later commission, the Studio will define the new scope and fee before proceeding.
Published package prices are starting fees.
3.1 SPATIAL REVIEW & DIRECTION
Starting from £395
A focused early-stage service for clients who need clarity about an existing room, connected area, layout or design proposal before committing to further design or construction decisions.
The service may include:
• Review of one defined room, connected area or existing proposal
• Review of supplied plans, drawings, photographs and project information
• Identification of key spatial constraints and opportunities
• Observations on circulation, zoning, proportion, furniture, storage and usability
• Annotated plan or visual markup where useful
• Prioritised recommendations
• Concise written direction and recommended next steps
• A review call to discuss the findings
The Spatial Review is a diagnostic service. Unless expressly agreed otherwise, it does not include alternative redesigned layouts, full concept development, moodboards, detailed elevations, joinery design, 3D visualisation, technical drawings, specification, procurement or project management.
Payment is normally required in full before the service is scheduled.
3.2 LAYOUT STRATEGY & DESIGN DIRECTION
Starting from £1,750
A design package for renovations, extensions and reconfigurations where the spatial arrangement needs to be properly tested and a clear interior direction established.
Depending on the agreed project scope, the service may include:
• Review of existing layouts or architectural drawings
• Alternative layout options
• Comparison of spatial options and compromises
• One developed preferred layout
• Existing and proposed plan comparisons
• Circulation, zoning and room-relationship studies
• Furniture placement and clearance testing
• Storage strategy
• Concept or moodboard development
• Broad material, finish and colour direction
• Light joinery development where relevant
• A key elevation or design study where useful
• Light 3D views to communicate scale, proportion and spatial direction
• Concise spatial and design rationale
• An agreed refinement round
This package provides sufficient visual and spatial development to communicate the intended design direction but does not normally include comprehensive technical documentation or extensive specification.
Unless expressly agreed, it does not include detailed construction drawings, fabrication drawings, full joinery packages, detailed lighting design or calculations, full FF&E schedules, procurement, contractor management, planning applications, Building Regulations submissions, site supervision or construction administration.
Payment is normally structured as 50% on appointment and 50% before final issue, unless otherwise agreed in the proposal.
3.3 CONCEPT DEVELOPMENT & VISUALISATION
Starting from £3,500
A more comprehensive interior design package for projects requiring deeper development across spatial planning, materials, lighting, joinery and visualisation.
The package does not require the layout to have been previously resolved. Spatial planning and layout studies may form part of the service where required.
Depending on the agreed project scope, this may include:
• Layout and spatial studies
• Development of the preferred layout
• Furniture and circulation planning
• Developed concept and mood direction
• Material, finish and colour palette
• Selected finish, fitting and product specification
• Indicative lighting strategy and lighting direction
• Developed storage and joinery concepts
• Key design-intent elevations
• Developed room or joinery studies
• Refined 3D visualisation and rendered views
• Spatial-tour material where appropriate
• Design rationale and presentation material
• Final design-intent and handoff pack
The exact rooms, areas, number of views, elevations, specification items and design-development allowance will be confirmed in the proposal.
Unless expressly agreed, the package does not include measured surveys, structural design, M&E design, detailed lighting calculations, construction drawings, fabrication drawings, Building Regulations documentation, planning services, procurement, order management, contractor appointment, contract administration, site management or construction supervision.
Payment is normally structured as 50% on appointment, 25% at an agreed interim milestone and 25% before final issue, unless otherwise stated in the proposal.
4. STARTING PRICES AND PROJECT QUOTATIONS
All published package prices are starting fees, not fixed quotations for every project.
Final fees may depend on:
• Project size and number of rooms or connected areas
• Project complexity
• Quality and completeness of existing drawings
• Number of layout options required
• Number and complexity of elevations or joinery studies
• Extent and resolution of 3D visualisation
• Extent of material, lighting or product specification
• Number of meetings or feedback stages
• Revision requirements beyond the standard allowance
• Third-party coordination
• Project timescale and urgency
• Travel or site requirements
Where a package already includes 3D, joinery, elevations, materials or lighting direction, those elements will not automatically attract an additional fee. Additional charges apply where the required quantity, complexity or depth exceeds the agreed package allowance.
The Studio will provide a written proposal or quotation before work begins.
Prices accepted for an existing project will not change simply because the Studio later changes its published starting prices.
5. ADDITIONAL SERVICES
Work outside the agreed scope will be quoted or charged separately.
This may include additional:
• Meetings
• Revisions
• Rooms or areas
• Layout options
• Elevations
• Rendered views
• Spatial-tour development
• Detailed joinery studies
• Documentation
• Specification
• Sourcing or procurement support
• Supplier or contractor liaison
• Site visits
• Presentation updates
• Urgent or accelerated work
Where additional work is charged by time, the applicable hourly or day rate will be confirmed in the proposal or agreed in writing before that work proceeds.
The Studio will not knowingly carry out significant additional work without first making the likely additional fee clear to the client.
6. PAYMENT
Invoices are payable within 7 days unless another payment period is stated on the invoice or proposal.
Work will not normally begin until the required initial payment has been received.
The Studio may pause work or withhold final deliverables where an invoice relating to the relevant stage remains overdue.
Third-party costs are not included in design fees unless expressly stated. These may include samples, printing, specialist consultants, supplier charges, products, delivery, installation, travel, parking, congestion charges and planning or building-control fees.
The Studio is not currently VAT registered. VAT will not be charged unless this changes. If the Studio becomes VAT registered, affected clients will be informed where legally required.
7. CLIENT RESPONSIBILITIES
The client agrees to provide reasonably accurate and complete information required for the project, including relevant plans, photographs, measurements and known property constraints.
The client is responsible for:
• Identifying important priorities and requirements
• Providing information requested by the Studio
• Giving feedback and approvals within reasonable timescales
• Communicating changes to the brief
• Notifying the Studio of known planning, structural, leasehold, access, budget or technical constraints
• Obtaining permissions and specialist approvals unless those services are expressly included
• Paying invoices when due
The Studio may rely on information provided by the client and appointed third parties.
The Studio is not responsible for errors or additional work arising directly from information that is inaccurate, incomplete or materially changed without being communicated to the Studio.
8. MEETINGS AND COMMUNICATION
Standard business hours are Monday to Friday, 9:00 AM to 5:00 PM, excluding bank holidays.
Meetings may take place by telephone, video call, email or in person according to the agreed service.
The number and format of included meetings will be confirmed in the proposal.
Additional meetings outside the agreed scope may be charged separately.
9. FEEDBACK AND REVISIONS
The proposal will confirm the feedback and revision allowance applicable to the project.
Where no different allowance is specified, the service includes one reasonable round of refinement at the relevant design stage.
A refinement means developing or adjusting the agreed direction. It does not include:
• A substantial change to the original brief
• Restarting an approved layout
• Developing an entirely new design direction
• Adding rooms or areas
• Requesting additional options beyond the agreed allowance
• Revisiting previously approved decisions because the client’s requirements have changed
Additional work will be discussed and agreed before proceeding.
Clients are asked to consolidate feedback wherever reasonably possible.
10. CHANGES TO SCOPE
A change to the brief or project may affect fees and timescales.
Examples include adding rooms, requesting further layout alternatives, introducing new requirements after work begins, adding meetings, expanding visualisation or specification, requesting additional drawings, adding procurement or contractor support, or changing previously approved decisions.
Where additional charges are likely, the Studio will notify the client and obtain agreement before carrying out substantial additional work.
11. CONSUMER CANCELLATION RIGHTS
Where the client is a consumer and the contract is entered into online, by telephone, email or away from the Studio’s business premises, statutory cancellation rights may apply.
Where applicable, the consumer will normally have 14 days after the contract is entered into in which to cancel without giving a reason.
If the client wants the Studio to begin providing services during that cancellation period, the Studio may ask for the client’s express request to start early.
If the client requests that work begins during the cancellation period and then cancels before the service has been completed, the client may be required to pay a proportionate amount for work properly carried out up to the date of cancellation, where permitted by law.
Where the service has been fully performed during the cancellation period following the client's express request to begin early and acknowledgement of the consequences, the statutory cancellation right may end once the service has been fully performed.
Nothing in these Terms reduces any statutory cancellation right available to a consumer.
Where legally required, cancellation information and a cancellation form will be supplied with the contract confirmation.
12. CANCELLATION AFTER THE STATUTORY CANCELLATION PERIOD
The client may cancel the project by giving written notice by email.
If work has already begun, the client will be invoiced for:
• Work properly completed up to the cancellation date
• Agreed third-party costs already incurred and which cannot reasonably be recovered
• Other demonstrable losses directly caused by the cancellation where legally recoverable
The Studio will take reasonable steps to reduce avoidable losses.
Advance payments will not automatically be treated as non-refundable. Any refund or retained amount will be calculated by reference to work completed, committed non-recoverable costs and other sums the Studio is legally entitled to retain.
13. CANCELLATION OR TERMINATION BY THE STUDIO
The Studio may suspend or terminate services where there is a reasonable basis to do so, including serious or repeated non-payment, prolonged failure to provide required information, abusive or unlawful behaviour, a material unagreed change in scope, a conflict of interest, or circumstances that make it unsafe, unlawful or professionally unreasonable to continue.
Where practical, the Studio will give the client reasonable notice and an opportunity to resolve the issue before terminating.
If the Studio ends the project through no fault of the client because circumstances outside its reasonable control make continuation impossible, the client will only be charged for properly completed work and unavoidable costs. Any remaining unused prepaid amount will be refunded where appropriate.
14. THIRD-PARTY PROFESSIONALS, CONTRACTORS AND SUPPLIERS
The Studio may collaborate with or recommend architects, engineers, contractors, makers, suppliers, installers and other specialists.
Unless expressly stated otherwise, those parties are appointed directly by the client and are independent of the Studio.
The Studio does not control and is not responsible for the independent acts or omissions of third parties, including workmanship, delays, pricing, availability, installation methods or professional advice.
The client remains responsible for entering into and reviewing any separate agreements with those parties.
15. PROCUREMENT AND PURCHASING
Procurement, purchasing, order management, delivery coordination and returns management are not included unless expressly stated.
Where sourcing or specification support is included, the proposal will define its extent.
Product prices, specifications, availability and lead times may change.
Unless procurement responsibility has expressly been accepted by the Studio, the client or relevant supplier/contractor must verify quantities, final dimensions, installation requirements and suitability before purchase.
16. DRAWINGS, MEASUREMENTS AND TECHNICAL INFORMATION
Unless expressly stated otherwise, drawings, elevations, plans, models and visualisations produced by the Studio are design-intent documents.
They communicate layout, proportion, design direction, materials, atmosphere and intended relationships.
They must not be treated as measured surveys, construction drawings, structural drawings, Building Regulations drawings, fabrication drawings, installation drawings or specialist technical designs unless specifically identified as such.
Dimensions must be verified on site by the relevant contractor, installer, supplier or specialist before manufacture, ordering or construction.
The Studio is not responsible for hidden site conditions, unverified dimensions, structural conditions, existing services or specialist technical matters outside the agreed scope.
17. PLANNING, BUILDING REGULATIONS AND SPECIALIST SERVICES
The Studio does not provide architectural, structural engineering, building-control, electrical, plumbing, gas, fire-safety or other regulated professional services unless expressly stated and provided by an appropriately qualified person.
Where specialist professional input is required, the client is responsible for appointing the appropriate professional unless otherwise agreed.
The Studio may collaborate with those professionals, but responsibility for their professional advice remains with them.
18. SITE VISITS
Site visits are included only where stated in the proposal.
Additional visits may be quoted separately and may incur travel and related expenses.
Unless expressly appointed otherwise, the Studio's attendance on site is observational and does not make the Studio the main contractor, site manager, contract administrator, quantity surveyor, Principal Designer or health-and-safety adviser.
19. TRAVEL AND EXPENSES
Reasonable project-related travel, accommodation, parking, congestion charges, train fares, courier charges, samples, printing or other agreed expenses may be charged separately.
Material expenses will normally be agreed in advance or charged at cost where reasonably incurred for the project.
20. INTELLECTUAL PROPERTY
Unless otherwise agreed, copyright and intellectual-property rights in drawings, layouts, concepts, renders, models, written recommendations, presentations and other original material produced by the Studio remain with the Studio.
Once all relevant invoices are paid, the client receives a licence to use the agreed final design material for the specific property and project for which it was created.
The client may share the material with architects, contractors, consultants, suppliers and other professionals involved in that project where reasonably necessary to implement or assess the design.
The material may not be commercially reused, sold, copied for another property or project, or materially adapted by another designer for unrelated purposes without permission.
21. CONFIDENTIALITY, PORTFOLIO USE AND PUBLICATION
The Studio will treat private client information and non-public project material as confidential.
The Studio may request permission to photograph or document work for portfolio, website, social-media, press, award or professional-presentation purposes.
Private addresses, personal client details and other sensitive identifying information will not be published without consent.
Any agreed confidentiality requirement should be confirmed in writing.
Where a client has specifically requested that a project remain private, the Studio will not publicly publish that project without subsequent permission.
22. REASONABLE CARE, STATUTORY RIGHTS AND LIABILITY
The Studio will provide its services with reasonable care and skill.
Nothing in these Terms excludes or restricts any liability or consumer right that cannot lawfully be excluded or restricted.
Subject to those rights, the Studio is not responsible for loss caused by matters outside its agreed scope or reasonable control, including:
• Inaccurate or incomplete information supplied by the client or third parties
• Independent contractor or supplier failures
• Product defects or supplier delays
• Construction or installation errors by others
• Hidden or unforeseen site conditions
• Structural, M&E or regulatory matters outside the Studio’s appointment
• Changes made to the design without consultation with the Studio
• Delays resulting from late client decisions or information
For business-to-business appointments, any separate agreed limitation of liability will be stated in the project proposal or appointment documentation and will apply only to the extent permitted by law.
23. INSURANCE
Information about insurance held by the Studio that is relevant to the agreed appointment may be provided upon reasonable request.
24. EVENTS OUTSIDE REASONABLE CONTROL
The Studio will not be responsible for delay caused by events outside its reasonable control, including serious illness, emergency, extreme weather, transport disruption, significant supplier failure, fire, flood, strikes, government restrictions, power or communications failure, or similar events.
The Studio will notify the client where such circumstances materially affect the project and will take reasonable steps to minimise disruption.
25. COMPLAINTS AND DISPUTES
If the client has a concern about the service, they should contact:
The Studio will aim to acknowledge the issue promptly, investigate it reasonably and attempt to resolve the matter directly with the client.
Where a dispute cannot be resolved through discussion, the parties may consider mediation or another appropriate form of alternative dispute resolution before court proceedings where suitable.
Nothing in this clause removes a consumer’s statutory rights.
26. GOVERNING LAW
These Terms & Conditions are governed by the law of England and Wales.
Any dispute will be dealt with by the courts that have jurisdiction under applicable law. Nothing in this clause removes any mandatory jurisdictional protection available to a consumer.
27. ACCEPTANCE
Before appointment, the client will receive or have access to the applicable proposal, fee and these Terms & Conditions.
By accepting the proposal, paying the requested appointment payment or otherwise clearly instructing the Studio to begin work, the client confirms acceptance of the agreed appointment and these Terms.
CONSUMER CANCELLATION FORM
Complete and return this only if you wish to cancel a contract and a statutory cancellation right applies.
To:
Alessandro Farina Interior Design Studio / AF Studio
Email:
info@afstudio.co.uk
I give notice that I wish to cancel my contract for the following service:
Service:
Date ordered/agreed:
Client name:
Client address:
Date: